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Healthcare vs. Financial Power of Attorney: Why Both Matter in Your Estate Plan

Not all critical roles in estate planning wait until death to take effect. Two key documents—the Healthcare Power of Attorney (sometimes called a Health Care Proxy or Advance Directive) and the Durable Financial Power of Attorney—let you appoint an agent to act on your behalf during your lifetime. While you are capable, you remain in control of your own decisions. If you become incapacitated, your chosen agent steps in to make healthcare or financial decisions as outlined in the document.

What is a Healthcare Power of Attorney?

A Healthcare Power of Attorney is a legal document that authorizes a chosen individual, called a Healthcare Agent (or Health Care Proxy in some states), to make medical decisions if a person is unable to do so themselves. These can include decisions about treatments, surgeries, and even life-sustaining measures like ventilation or feeding tubes. Many states also require that the document include HIPAA authorization so the Healthcare Agent can access medical records.

The COVID-19 pandemic brought renewed awareness to the importance of this document and the Healthcare Agent’s role. In scenarios where patients were sedated or placed on ventilators, decisions about care often fell to Healthcare Agents, highlighting the real-world impact of having this designation in place.

What is a Durable Financial Power of Attorney?

A Durable Financial Power of Attorney is a legal document that authorizes a chosen individual, called a Financial Agent or Attorney-in-Fact, to manage financial affairs immediately upon signing. Unlike a standard power of attorney, it remains valid even if the individual later becomes incapacitated. This could include:

  • Paying bills and managing accounts
  • Handling investments
  • Managing property
  • Working with tax professionals or attorneys on the individual’s behalf

This authority automatically ends at death, at which point the Executor (also called a Personal Representative) assumes control.

For an aging population, this document—and the Financial Agent appointed under it—are critical to protecting assets and preventing financial mismanagement or exploitation. Without formal authorization, even close family members might not have the legal ability to act, risking unpaid expenses or frozen accounts when it matters most.

Can One Person Serve Both Roles?

Often, yes. The same person can serve as both Healthcare Agent (appointed under a Healthcare Power of Attorney) and Financial Agent (appointed under a Durable Financial Power of Attorney). However, it’s important to assess whether the individual has the skills—and emotional capacity—to handle both responsibilities effectively. If separate individuals are appointed, it’s wise to ensure they can collaborate, especially since medical decisions often have financial implications.

Who May Not Be the Best Candidates for These Roles?

Not everyone is an ideal choice. For example:

  • Minors and convicted felons are often legally restricted from serving
  • A healthcare agent generally cannot be the operator of a facility currently providing treatment unless they are related to the patient by blood, marriage, or adoption
  • Someone with a history of financial mismanagement may not be the strongest candidate for a financial role

Why Thoughtful Planning is Key

Assigning these roles requires more than picking someone “close.” It requires trust, clarity, and consideration of each person’s qualifications. When these decisions are left unmade, families can face legal barriers, confusion, or conflicts during already difficult times.

OneDigitalTrust equips financial institutions, advisors, and banks with tools to help clients formally assign these roles, supported by educational resources and step-by-step guidance. With our platform, these essential roles aren’t just names on a document—they’re informed decisions that provide clarity when it matters most.

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Why Choosing the Right Executor Matters

When creating an estate plan, much of the focus tends to be on “who gets what.” But just as critical is who makes it all happen. That’s the role of the Executor—the person (or institution) appointed in a Will to administer an estate after someone passes.

The choice of Executor carries significant weight. Not only are they responsible for carrying out the terms of the Will, but they must also navigate the probate process, settle debts, and manage relationships among heirs. For families, this can be a sensitive and emotional time, making the right Executor essential to minimizing conflict and ensuring a smooth settlement.

What Does an Executor Do?

The process usually starts when the nominated Executor files the Will and a petition for probate with the court. If approved, the court issues “letters testamentary” authorizing them to act.

Once officially appointed, an Executor’s duties typically include:

  • Notifying beneficiaries and potential heirs
  • Notifying known creditors and publishing notice to unknown creditors, as required by law
  • Collecting, inventorying, and valuing assets (courts often require a formal inventory and appraisal)
  • Paying outstanding debts, taxes, and final expenses (including obtaining an estate tax ID number and filing any required tax returns)
  • Managing and distributing assets according to the Will
  • Closing accounts and wrapping up the estate

Beyond paperwork, the Executor becomes the family’s point person—fielding questions, managing emotions, and keeping things on track. In families with existing conflicts, the right Executor can be the difference between a smooth process and ongoing disputes.

The role can also take months or even years, especially with complex estates or unique assets like businesses or property in multiple states (which may require ancillary probate in those jurisdictions). Beneficiaries may get impatient, so the Executor needs the time, patience, and commitment to see it through.

Who Should Serve as Executor?

While many people appoint a family member or close friend, it’s important to consider:

  • Financial savvy: Executors often handle complex financial tasks. Someone who struggles with finances may not be the ideal choice.
  • Location: If an Executor lives out of state, they may face logistical challenges depending on the jurisdiction. Some states require out-of-state Executors to appoint an in-state agent or post a bond, and a few restrict nonresidents unless they’re close relatives.
  • Family dynamics: Old rivalries or personal biases can make an otherwise well-intentioned choice problematic.

In some cases, families may choose to appoint a third-party or institutional Executor, such as a bank or trust company, particularly when estates are large or family dynamics are complex. All Executors—whether individual or institutional—must be appointed by the probate court, and corporate fiduciaries must also be authorized under state law. These entities typically charge a fee, which is often a percentage of the estate, and their appointment may require court approval depending on state laws.

A Critical but Often Overlooked Decision

Choosing an Executor isn’t just a formality. It’s a decision that shapes how an estate plan is executed in real life. And yet, it’s one of the most overlooked aspects of estate planning.

At OneDigitalTrust, our estate planning platform helps individuals name an Executor with guidance along the way. For financial institutions, wealth advisors, and credit unions, we can help provide their clients with the tools to prepare these critical decisions—helping ensure estates are settled promptly and with care.

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Rethinking Financial Education in a Digital World

Financial literacy is evolving. It’s no longer confined to in-person seminars, dense brochures, or scheduled advisor meetings. Today, consumers (especially Gen Z and Millennials) are learning in short bursts, through interactive content, on their own time. They turn to TikTok explainers for quick breakdowns, YouTube walkthroughs for how-to knowledge, and Reddit threads for shared experiences. They’re not waiting to be taught; they’re already learning.

This shift has transformed the role of financial tools. It’s not enough to simply offer functionality. To truly serve today’s consumers, platforms must teach while they guide, helping users understand what they’re doing and why it matters.

Estate planning is no exception.

Many individuals know it’s important, but don’t understand where to start. Or worse, they avoid it entirely because the process seems overwhelming. That’s why OneDigitalTrust was built not just as an estate planning platform, but as an educational experience that meets people where they are: online, curious, and ready to learn. 

How OneDigitalTrust Builds Financial Literacy Into Every Step

At OneDigitalTrust, we believe education should be woven directly into the planning experience. Users don’t need to pause or search elsewhere—they get the information they need in the moment, with in-context explanations and interactive support that reinforce understanding as they go.

Here’s how we make it happen:

1. On-Page Help Throughout the Planning Journey

Estate planning includes terms and decisions most people aren’t familiar with—like naming executors, understanding how to divide an estate, or knowing what a revocable trust really means.

Instead of sending users to a separate help center, OneDigitalTrust provides On-Page Help that’s integrated into the flow of the platform. When a user encounters a question—like how to handle unequal asset distribution or who should be appointed as power of attorney—clear explanations can be navigated to on the right side of the page.

This guidance is written in plain language, and includes expandable dropdowns to go deeper when users want more context.

2. Embedded Educational Videos to Support Decision-Making

In addition to written guidance, OneDigitalTrust includes short video tutorials placed directly within the estate plan creation process. These videos walk users through key topics—like nominating people for key roles—so they can understand both the task at hand and the bigger-picture implications.

It’s not just about getting the document done—it’s about making informed, confident decisions along the way.

3. Estate IQ Quizzes: Turning Knowledge Into Confidence

OneDigitalTrust also offers interactive Estate IQ quizzes to help reinforce key concepts. These short, scenario-based quizzes cover foundational topics like:

  • Key concepts on the distribution of assets
  • Understanding Probate
  • Key differences between a Last Will and a Living Trust

Each quiz is designed to take between 5-15 minutes and helps highlight areas where users can test their knowledge, as well as where they may want to learn more. Results contribute to a personalized Estate IQ score, giving users a sense of progress and confidence over time.

For Financial Institutions and Advisors, Education = Engagement

For credit unions, banks, and financial advisors, education isn’t just a value-add—it’s a trust builder. Consumers are more likely to engage with tools they understand, and more likely to stick with institutions that empower them to learn and grow.

By offering OneDigitalTrust as part of your client experience, you’re not just helping someone create a will. You’re helping them understand why it matters. That turns a transactional interaction into a meaningful, lasting relationship.

And because the platform includes built-in education, advisors don’t have to answer every question directly. The platform does the heavy lifting so conversations can go deeper, faster, and more confidently.

Learning as a Feature, Not a Barrier

Financial education doesn’t have to slow people down. When it’s embedded naturally—through on-page help, short videos, quick quizzes—it empowers people to take action with clarity.

Estate planning is one of the most important things a person can do for their future and their family. With OneDigitalTrust—branded or co-branded by their trusted financial institution or advisor—they don’t just get it done. They understand what they’re doing, and they’ll remember who helped them do it right.

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What Happens If You Die Without a Will—And How OneDigitalTrust Helps You Avoid It

Estate planning isn’t just for the ultra-wealthy—it’s for anyone who wants to ensure their wishes are known, and their family isn’t left guessing. But what happens when someone passes away without a will?

Dying without a will (known legally as “dying intestate”) means state law decides who inherits your assets. That often leads to confusion, delays, and outcomes that may be far from what you wanted.

When the Law Doesn’t See the Full Picture

Modern families are diverse. Many people live with long-term partners, raise children from previous relationships, or have close ties with friends and chosen family. But most inheritance laws still prioritize marriage and blood relation, often leaving important relationships unrecognized. Those closest to someone may end up with nothing.

People with fewer resources—especially in underserved communities—are also less likely to have wills. Barriers include cost, limited access to attorneys, procrastination, or thinking they don’t own enough to make it worthwhile. Yet even modest estates, like a car or savings account, can be difficult to manage without a plan.

Here are a few real-world scenarios that highlight just how complicated things can get when there’s no will in place:

The Unmarried Partner Left Behind

Lena and Greg had been together for over a decade. They shared a home, a dog, and joint finances—but weren’t legally married. When Greg passed unexpectedly, Lena assumed she’d be able to manage things. But because Greg didn’t leave a will, state law didn’t recognize their relationship. Greg’s estranged parents became the legal heirs, and Lena had no legal claim to their shared home.

This situation is becoming more common as more Americans cohabitate without marrying. Yet inheritance law hasn’t evolved to reflect that shift. 

With OneDigitalTrust, users can include non-family members in their estate plan. Friends, partners, and advisors can be added, edited, or removed at any time. You can nominate them as beneficiaries for specific assets or assign them to key roles like Executor, Guardian, or Power of Attorney—ensuring your plan reflects your real-life relationships, not just legal defaults.

The “Too Soon” Assumption

Jason, 35, was healthy, single, and working hard to build a more stable future. Like many people in his position, he figured estate planning could wait—something for when he had more time, more money, or more to leave behind. Like many people, he didn’t enjoy thinking about death—it felt morbid, premature, and easy to avoid. But after a sudden accident, his family faced legal hurdles just to access his accounts or make medical decisions. 

People with fewer resources often delay planning, believing they don’t need it or can’t afford it. Whether choosing a basic or custom will, OneDigitalTrust makes getting started easy, guided, and affordable. Users can create a legally valid plan in minutes—no lawyer needed—ensuring their real wishes are protected before it is too late.

The Guardianship Gap

Ana was a single mother raising two minor children. She always meant to put a plan in place—but between work, childcare, and life’s daily demands, it stayed on the back burner. When a car accident took her life, her extended family was left with no clear direction. Disagreements quickly arose: one relative lived nearby and offered stability, another insisted Ana had “mentioned” different wishes years ago. 

Without written instructions, guardianship decisions often land in court, even when family members have good intentions. That can lead to stress, conflict, and outcomes that don’t reflect what the parent would have wanted.

With OneDigitalTrust, users can formally designate a legal guardian for their minor children in minutes—right within the will creation flow. They can also add a backup guardian, update their choices at any time, and read on-page help with additional information such as appointing a guardian who lives out of state.

The Common Thread: No One Planned to Leave a Mess

Even the most loving, organized people rarely expect their lives to end without warning. But without a will, the law steps in—and too often, it doesn’t reflect how people actually live, love, and build families today. 

That’s why creating an estate plan is one of the most important steps you can take. OneDigitalTrust helps bridge that gap with tools that make estate planning accessible, customizable, and aligned with real life. Because protecting what matters shouldn’t depend on assumptions.