Financial literacy is evolving. It’s no longer confined to in-person seminars, dense brochures, or scheduled advisor meetings. Today, consumers (especially Gen Z and Millennials) are learning in short bursts, through interactive content, on their own time. They turn to TikTok explainers for quick breakdowns, YouTube walkthroughs for how-to knowledge, and Reddit threads for shared experiences. They’re not waiting to be taught; they’re already learning.
This shift has transformed the role of financial tools. It’s not enough to simply offer functionality. To truly serve today’s consumers, platforms must teach while they guide, helping users understand what they’re doing and why it matters.
Estate planning is no exception.
Many individuals know it’s important, but don’t understand where to start. Or worse, they avoid it entirely because the process seems overwhelming. That’s why OneDigitalTrust was built not just as an estate planning platform, but as an educational experience that meets people where they are: online, curious, and ready to learn.
How OneDigitalTrust Builds Financial Literacy Into Every Step
At OneDigitalTrust, we believe education should be woven directly into the planning experience. Users don’t need to pause or search elsewhere—they get the information they need in the moment, with in-context explanations and interactive support that reinforce understanding as they go.
Here’s how we make it happen:
1. On-Page Help Throughout the Planning Journey
Estate planning includes terms and decisions most people aren’t familiar with—like naming executors, understanding how to divide an estate, or knowing what a revocable trust really means.
Instead of sending users to a separate help center, OneDigitalTrust provides On-Page Help that’s integrated into the flow of the platform. When a user encounters a question—like how to handle unequal asset distribution or who should be appointed as power of attorney—clear explanations can be navigated to on the right side of the page.
This guidance is written in plain language, and includes expandable dropdowns to go deeper when users want more context.

2. Embedded Educational Videos to Support Decision-Making
In addition to written guidance, OneDigitalTrust includes short video tutorials placed directly within the estate plan creation process. These videos walk users through key topics—like nominating people for key roles—so they can understand both the task at hand and the bigger-picture implications.
It’s not just about getting the document done—it’s about making informed, confident decisions along the way.
3. Estate IQ Quizzes: Turning Knowledge Into Confidence
OneDigitalTrust also offers interactive Estate IQ quizzes to help reinforce key concepts. These short, scenario-based quizzes cover foundational topics like:
- Key concepts on the distribution of assets
- Understanding Probate
- Key differences between a Last Will and a Living Trust
Each quiz is designed to take between 5-15 minutes and helps highlight areas where users can test their knowledge, as well as where they may want to learn more. Results contribute to a personalized Estate IQ score, giving users a sense of progress and confidence over time.
For Financial Institutions and Advisors, Education = Engagement
For credit unions, banks, and financial advisors, education isn’t just a value-add—it’s a trust builder. Consumers are more likely to engage with tools they understand, and more likely to stick with institutions that empower them to learn and grow.
By offering OneDigitalTrust as part of your client experience, you’re not just helping someone create a will. You’re helping them understand why it matters. That turns a transactional interaction into a meaningful, lasting relationship.
And because the platform includes built-in education, advisors don’t have to answer every question directly. The platform does the heavy lifting so conversations can go deeper, faster, and more confidently.
Learning as a Feature, Not a Barrier
Financial education doesn’t have to slow people down. When it’s embedded naturally—through on-page help, short videos, quick quizzes—it empowers people to take action with clarity.
Estate planning is one of the most important things a person can do for their future and their family. With OneDigitalTrust—branded or co-branded by their trusted financial institution or advisor—they don’t just get it done. They understand what they’re doing, and they’ll remember who helped them do it right.