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Why Executors & Advisors need to be concerned about undue Influence leading to (financial) elder abuse

The Problem

The population in the U.S. is aging rapidly with the 65+ age group poised to double within the next 20 years. An unwanted, yet invariable side-effect is that the occurrences of (financial) elder abuse will also experience a remarkable increase. As the level of incapacity progresses among the seniors in our population they become more vulnerable to undue influence leading to financial elder abuse. An example is – dementia. With 10 million people suffering every year from symptoms including memory loss, diminished decision-making and trouble communicating, dementia is robbing our older population of both their daily functioning and their agency. Already, a massive demographic of citizens are vulnerable to undue influence. This concerning trend sets the groundwork for a deeper look into  “undue influence”, and how it affects incapacitated people.

What is “Undue Influence”?

Undue influence does not have a one size fits all definition. However, in every situation involving undue influence, common elements emerge: an incapacitated person, unable to make their own decisions, maintains a close relationship with an individual who possesses some level of authority over them. This enables them to make decisions on the incapacitated person’s behalf and ultimately manipulate the situation for their own benefit. 

In a legal sense, some states define undue influence as when a fiduciary or confidential relationship exists in which one person substitutes his own will for that of the influenced person’s will. This usually occurs when a mentally or physically incapacitated person creates their will before their health issues begin, and someone convinces them to change their wishes after they are incapacitated. This could happen when a family member isolates the incapacitated person from other relationships, influencing them to distrust others and eventually pressures them to make certain decisions that they wouldn’t make if not persuaded. However, Executors, Advisors and loved ones can do their part to ensure that the wishes of the incapacitated person are being respected and carried out.

What can financial advisors and executors do?

Executors and Advisors should be aware that the overwhelming majority of undue influence is motivated by family members seeking (financial) benefit from committing elder abuse – children and spouses/partners may often be the key offenders. As a financial advisor or an executor for someone beginning to show signs of incapacity, which is preventing them from making their own decisions, it’s important to be aware of the threat of undue influence. An example is – to notice when the person has become highly dependent on a specific person for help with daily functioning, emotional or financial decision-making. Also, be aware if this specific person is seemingly always supervising or accompanying them in a way that seems to be allowing the person to exert control. These could be red flags that undue influence can occur shortly, if not already.

There are measures that can be taken to prevent your client or loved one from becoming a victim of it. Financial advisors could leverage a comprehensive estate planning platform to properly document their incapacitated client’s wishes and financial goals that were discussed when they were still able to make their own decisions. Both financial advisors and executors of incapacitated individuals should be watchful for repeated signs of growing incapacity – memory, hygiene, judgment, mood among other factors and maintain consistent communication with the incapacitated person’s family members and trusted caregivers to watch for any signs of undue influence. 

How “smart” digital platforms can help

Another key observation is that prior to the introduction of online estate & inheritance planning platforms, undue influence was much harder to commit. It could take a long time to convince an incapacitated person to change their mind about their wishes and then visit the  attorney’s office to  get a modified will drawn up. In this new age of all-digital technology, online estate planning platforms make it simple and affordable for users to create estate plans and make unlimited changes (small and large) rapidly. 

As a result, it’s more important than ever for such digital technology platforms to embed “smart” safeguards to uncover and detect undue influence from becoming more commonplace for our elderly population. 

To prevent (financial) elder abuse from occurring in the first place, Executors, Advisors and loved ones are required to develop heightened awareness to safeguard seniors as they detect signs of oncoming incapacity. The Advisor Portal from OneDigitalTrust leverages “smart” technology to notify Advisors in cases where high(er) characteristics of (financial) elder abuse may exist. 

Schedule a demo to see the OneDigitalTrust  Advisor Portal in action. 

By Alia Hardy
Customer Success Team

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Preserving Trust and Legacy: The Vital Role of Estate Planning for Financial Advisors

For financial advisors, one truth stands out above all others–trust is paramount. Clients entrust their financial legacies to you, and it’s your responsibility to guide them in safeguarding their family’s future. A profound way to foster trust and demonstrate commitment is by helping clients develop and comprehend estate planning strategies. This blog post will explore how financial advisors can leverage estate planning to build trust and preserve their clients’ family legacies for generations.

The Essence of Estate Planning for Advisors

Estate planning extends beyond drafting wills or creating trusts. It’s a fundamental component of comprehensive financial planning that transcends age, income, and net worth. At its core, estate planning involves creating a structured strategy to manage assets, minimize taxes, and ensure the seamless execution of clients’ wishes following their passing.

For financial advisors, estate planning is not just a service but a way to underscore your commitment to your clients’ long-term financial security while helping them ensure their assets end up where intended. Estate planning allows you to empower your clients with knowledge and expertise, helping them make informed decisions about their financial legacies.

1. Understanding Clients’ Aspirations and Goals

Building trust begins with meaningful conversations to help you understand your clients personally and financially. Take the time to learn about their unique aspirations, concerns, and values. Some key aspects to explore include:

  • Asset Distribution: Identify their preferences regarding the distribution of assets among heirs, charities, or other beneficiaries.
  • Tax Efficiency: Discuss strategies for minimizing estate taxes and preserving a more significant portion of their wealth for their loved ones.
  • Guardianship: Address concerns related to guardianship and financial support for minor children or dependents.
  • End-of-Life Healthcare: Determine their healthcare directives, medical power of attorney, and preferences for medical decisions.

By actively listening and demonstrating empathy, you establish a foundation of trust that goes beyond mere financial advice.

2. Empowering Clients through Education

Estate planning can be complex, with various options and strategies to consider. As a trusted advisor, your role involves educating your clients so they can make informed decisions. Essential estate planning tools and techniques to discuss include:

  • Wills and Trusts: Clarify the significance of wills and trusts in specifying asset distribution and minimizing probate complexities.
  • Beneficiary Designations: Emphasize the importance of designating beneficiaries on financial accounts and insurance policies to streamline the asset transfer process.
  • Power of Attorney: Highlight the value of granting power of attorney to a trusted individual to manage financial and legal affairs if needed.
  • Healthcare Directives: Stress the importance of advanced healthcare directives to ensure their medical preferences are respected.
  • Tax Planning: Explore strategies like gifting, charitable giving, and other methods to reduce estate tax liabilities.

By providing clear explanations and guiding your clients through their estate planning options, you empower them to make decisions aligned with their family’s best interests.

3. Collaboration with Legal Experts

While you offer valuable insights into estate planning, it’s crucial to collaborate with legal professionals, such as estate planning attorneys, to ensure the legal soundness and comprehensiveness of your clients’ plans. Encourage your clients to consult legal experts who can draft documents and provide precise legal guidance.

By advocating a collaborative approach, you demonstrate your dedication to creating comprehensive and legal estate plans for your clients, further cementing their trust in your expertise.

4. Continuous Review and Adaptation

Estate planning is not a one-time task; it demands periodic review and adjustments. Encourage your clients to revisit their plans regularly, mainly when significant life events occur, such as marriages, divorces, births, or changes in financial circumstances. Offer your support during these reviews to ensure their estate plans remain relevant and effective.

Estate Planning for Advisors

As a financial advisor, your guidance through the intricacies of estate planning is a potent trust-building tool. By comprehending your clients’ goals, educating them on their options, collaborating with legal experts, and providing ongoing support, you help clients preserve their family’s legacy and confirm your unwavering commitment to their financial well-being. Through this commitment, you build trust and guarantee a lasting legacy for generations to come—a legacy that reflects your dedication and expertise as a trusted advisor.

Is your firm ready to incorporate cutting-edge, turn-key technologies into your financial planning process? Get started today, and register for your free Advisor Portal!

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How Financial Advisory Firms Use Estate Planning Services to Grow Their Business

As the number of people searching for estate planning guidance is on the rise, advisory firms looking to impact the growth of their businesses are seeking partnerships with the best estate planning software providers. Adding estate and inheritance planning to your portfolio will position your firm as the go-to source for financial guidance and unlock new revenue and business expansion avenues. In this article, we’ll discuss three ways estate planning software for financial advisors can help your firm grow and thrive.

1. Streamline Business Operations

Efficiency is the bedrock of any thriving business, and financial advisory firms are no exception. Estate planning software solutions that offer an all-inclusive estate and inheritance platform for advisors to invite clients to create and manage their own end-of-life documents can be a game-changer by adding new sources of income while streamlining your business processes:

  • Document Management: Traditional estate planning often involves an overwhelming amount of paperwork. Utilizing one centralized estate planning platform allows you to digitize and centralize all client documents in a secure online repository –reducing the risk of document loss or misplacement and allowing for swift and easy retrieval when needed.
  • Workflow Automation: Repetitive tasks like document generation, appointment scheduling, and client reminders can consume a significant portion of your staff’s time. Estate planning solutions that optimize business processes free up valuable time and resources that can be redirected toward more client-focused activities.
  • Compliance Assurance: Regulatory compliance is non-negotiable in the financial advisory sector. The best estate planning software often comes equipped with built-in compliance features, helping your firm stay on the right side of the law. This mitigates potential risks and enhances your reputation as a trustworthy and compliant financial advisor.

2. Nurture Client Relationships

Client relationships are the lifeblood of any financial advisory firm. Comprehensive estate planning can play a pivotal role in nurturing and deepening these relationships:

  • Personalized Planning: End-of-life preparation is a deeply personal and emotional process for clients. Estate planning software allows you to deliver a more personalized experience and guarantee the highest level of financial guidance while tailoring your services to each client’s unique needs and circumstances. This level of personalization fosters trust, enhances client satisfaction, and helps cultivate authentic connections.
  • Improved Communication: Effective communication is key to maintaining strong relationships. Estate planning platforms often include communication tools such as secure messaging and notifications. These features enable you to easily stay in touch with your clients, providing updates, answering queries, and addressing concerns promptly.
  • Collaborative Planning: Collaborative planning is made easier with estate planning software. You and your clients can work together on their estate plans in real time, fostering a sense of partnership and shared responsibility. Clients appreciate the transparency and involvement in this crucial aspect of their financial future.

3. Embrace Tech-Driven Solutions

Clients expect their financial advisors to embrace technology and seek convenient, all-digital services. Leading estate planning software and platforms designed for institutions and advisory firms enable your team to do just that:

  • Competitive Edge: Offering cutting-edge technology solutions sets your firm apart. Clients are more likely to choose a financial advisor who utilizes modern tools and software to enhance their services and the client experience. 
  • Remote Accessibility: Estate planning software is often cloud-based, allowing you and your clients to access and update their plans from anywhere with an internet connection. This flexibility is especially valuable in an increasingly remote and mobile world.
  • Data Security: The sensitive nature of estate planning data requires top-notch security. Reputable estate planning software providers invest heavily in data security measures, ensuring your client’s information remains confidential.

The Best Estate Planning Software for Financial Advisors

Seizing opportunities for growth and expansion is paramount to success. Estate planning platforms can be a powerful ally in achieving these goals. With OneDigitalTrust’s award-winning estate planning platform and Advisor Portal, you can streamline business processes, nurture long-term client relationships, and embrace tech-driven solutions to help your firm stay ahead of the curve and position itself for long-term success in a competitive marketplace. Contact our team today to learn more about digital estate and inheritance planning and how you and your clients can benefit!

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Asset Retention & The Benefits of Modernized Estate Planning

Wealth advisors are entrusted to protect their client’s assets and financial legacies for future generations, and modern estate plan software plays a pivotal role in helping firms achieve this goal. Your firm has likely developed an offering stack that serves the client’s best interests, aiming to diversify revenue streams, bolster loyalty, and increase customer share of wallet. Nevertheless, like many in the industry, retaining these assets beyond the initial generation can be challenging. While most firms can agree on the importance of catering to their clients, not everyone is leveraging the benefits of modernized estate planning services to create relationship alpha and establish opportunities with the next generation. In this article, we’ll delve into how leading wealth advisors leverage modern estate planning software to bridge the gap with beneficiaries they protect and generate lasting revenue for their firm.

Transferring Wealth and Advisor

Fostering more profound relationships and cultivating unwavering trust with clients is key to positioning your firm as the ultimate financial resource. Industry research firm Cerulli Associates predicts $72.6 trillion in assets will pass down to heirs through 2045. Yet, asset retention remains a significant hurdle for the long-term success of advisory firms. Shockingly, studies indicate that over 80% of the children inheriting their parents’ wealth will ultimately seek new advisors. This statistic places approximately $112 trillion in assets and the advisors overseeing them in jeopardy amid the most substantial wealth transfer in history. As a result, advisors leverage the benefits of modernized estate planning to address churn and increase opportunities to engage with future generations.

Comprehensive Financial Planning

Providing customers with a holistic financial experience is high on the list for firms looking to expand into new demographics. This approach transcends traditional financial advisory by encompassing various aspects of an individual’s economic life, ensuring a more holistic and meaningful relationship between advisors and their clients. Modern estate planning platforms play a pivotal role in this transformation. By leveraging low-cost estate plan software solutions to enhance core service offerings, wealth advisors can create a unified, end-to-end approach to their financial management by consolidating financial planning and estate planning under one roof. 

Estate planning platforms, embedded with sophisticated tools and optimized with data-driven features, are a high priority for firms looking to modernize and enhance their portfolio. The best estate plan software, designed specifically for the mass affluent, will generate actionable insights, forecast potential roadblocks, and identify missed opportunities. These cutting-edge capabilities empower advisors with the information needed to provide tailored recommendations for truly comprehensive financial guidance.

Secure Cross-Generational Clientele

With more than half of Americans choosing digital wallets over traditional payment methods, it’s no surprise that advisors are seeking modernized solutions for their tech-savvy customer base. Firms that offer a convenient and affordable solution for clients to protect their life’s legacy demonstrate higher value and a commitment to servicing clients’ needs and digital preferences. Conversely, those who resist advancing to modernized solutions risk alienating the generations seeking them. For instance, Gen X represents a tech-savvy and sizable demographic that prefers self-service options like on-demand access to create and manage their end-of-life documents. 

The best estate planning platform streamlines processes through user education and self-guided onboarding. These platforms facilitate the establishment of representatives and assignment of estate planning roles, such as executor, trustee, financial/healthcare power of attorney representatives, and more. Armed with this knowledge, advisors can initiate a genuine dialogue that serves their clients’ families while creating opportunities to cultivate relationships with potential clients. 

Estate Plan Software Solutions for Financial Advisors

While modernized estate planning has many benefits, creating cross-generational revenue opportunities and increasing asset retention are two compelling advantages for advisory firms seeking exponential growth and relationships with future generations. Contact our team to learn how you and your clients can benefit from an all-inclusive estate planning solution through OneDigitalTrust.

Is your firm ready to incorporate cutting-edge, turn-key technologies into your financial planning process? Get started today, and register for your free Advisor Portal

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From Pixels to Prosperity: How Financial Advisors Level Up With Estate Planning

How Financial Advisors Can Enhance Their Digital Footprint

Establishing a strong online presence is paramount for financial advisors seeking to expand their reach and grow their client base. Leveraging estate planning services can be a game-changer in boosting your digital footprint and attracting prospective clients. In this blog, we will explore how financial advisors can enhance their digital footprint by harnessing the power of estate planning to enhance their online visibility, credibility, and, ultimately, their business success.

1. Establish Expertise Through Valuable Content

Estate planning is a complex and critical aspect of financial advising, and clients are actively seeking knowledgeable professionals to guide them through the process. Create a content-rich blog on your website covering various estate planning topics, including wills, trusts, estate tax, and asset distribution. Offer valuable insights and practical advice to demonstrate your expertise and establish trust with your online audience.

2. Utilize Social Media to Engage and Educate

Social media platforms provide an excellent avenue for financial advisors to engage with potential clients and showcase their ability and excitement to offer estate planning services. Create compelling posts, infographics, and videos highlighting the importance of creating and maintaining a legally-valid estate plan and its long-term effect on their family’s financial security. Share success stories of clients who have benefited from your guidance, and encourage followers to ask questions or seek advice. Consistent and informative social media activity can significantly boost your online visibility and credibility.

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3. Craft a Well-Designed Website

A professional, user-friendly website is your virtual storefront and a crucial element of your digital footprint. Ensure your website is visually appealing and provides comprehensive information about your estate planning services. Optimize the site for search engines, making it easier for potential clients to find you when searching for estate planning advice. Incorporate clear calls to action, encouraging visitors to contact you for further assistance.

4. Harness the Power of Search Engine Optimization (SEO)

SEO is a fundamental aspect of increasing your digital footprint. Optimize your website and content with relevant keywords related to estate planning. Conduct keyword research to understand what your target audience is searching for, and tailor your content accordingly. You can attract more organic traffic and potential clients to your website by ranking higher in search engine results.

5. Showcase Testimonials and Client Reviews

Testimonials and client reviews can significantly impact your online reputation and trustworthiness. Encourage satisfied clients to share their experiences on your website or reputable review platforms. Positive feedback from real clients adds authenticity to your service offerings, encouraging others to seek your guidance.

6. Host Webinars and Virtual Events

Host webinars and virtual events around your firm’s service offerings while highlighting your newly augmented estate planning services to increase your digital footprint. Invite industry experts and professionals to join these events, providing valuable insights and fostering community among attendees. Webinars can serve as an opportunity to showcase your expertise while attracting potential clients interested in estate planning solutions.

7. Collaborate with Influencers and Partners

Partnering with influencers or industry experts in related fields can widen your digital reach and introduce your estate planning services to new audiences. Look for opportunities to contribute guest posts to reputable financial and estate planning publications. Seek partnerships with companies that provide estate planning software that allows you to provide your clients with the best estate planning solution and minimize risk. Engaging in strategic collaborations to provide comprehensive, all-digital estate planning capabilities can enhance credibility and establish your firm as a go-to resource for estate planning expertise.

How Financial Advisors Can Enhance Their Digital Footprint – Conclusion 

Incorporating estate planning services into your digital strategy is an exciting move for financial advisors seeking to increase their online presence and expand their client base. By sharing valuable content, utilizing social media, optimizing your website, and building a strong online reputation, you can leverage estate planning to grow your digital footprint and elevate your financial advisory firm to new heights of success. Embrace the digital landscape, and watch as your estate planning services pave the way for lasting growth and client trust. Want to learn more about how you can effortlessly incorporate estate planning into your service offerings? Contact us today! 

Looking for more ways to solidify client relationships, increase revenue streams, and establish yourself as an essential part of your client’s financial future? Download our free guide! 

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